Age Policy
Most shows are all-ages unless noted otherwise on the event page. Patrons under 18 must be accompanied by a guardian after 9pm.
About
The Hook and Ladder
We're a community-rooted music venue and event center in South Minneapolis, built around three stages and a commitment to keeping live music accessible.
Merch
Grab a shirt, hat, or pint glass to support the venue and represent.
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ID
A valid photo ID is required for alcohol service. We accept government-issued IDs only.
Re-Entry
Re-entry is permitted with a wristband for most events. Re-entry may be restricted for sold-out shows — check with the box office.
Bags & Prohibited Items
Small bags are welcome. No outside food, drink, professional cameras, or weapons. All patrons are subject to a bag check at entry.
Refunds & Exchanges
All ticket sales are final. In the event of a cancellation, refunds are issued to the original method of payment.
Photography
Personal photography is welcome. Professional photographers (detachable lenses, flash, video) must be approved in advance.
Accessibility
The Hook and Ladder is committed to being a welcoming space for everyone. All three stages, the lounge, and the patio are accessible via ramps and level-access entrances. Accessible restrooms are available on the main floor.
We offer designated accessible viewing areas at each show. For hearing-assistance devices, ASL interpretation requests, or other accommodations, please reach out at least 72 hours before the show at access@thehookmpls.com and we'll do everything we can to help.
Service animals are always welcome.
Code of Conduct
Everyone is welcome at The Hook and Ladder — artists, crew, staff, and audience alike. We're committed to building a space that's safe, inclusive, and joyful, and we expect every person in the building to contribute to that.
We don't tolerate: harassment of any kind — including but not limited to unwelcome physical contact, sexual harassment, slurs, or intimidation based on race, gender identity, sexual orientation, religion, ability, or any other identity.
If something goes wrong: tell any staff member, bartender, or security. We take every report seriously, and we'll work with you to make sure you're safe and heard. You can also reach us any time at safety@thehookmpls.com.
People who violate this code will be asked to leave, and may be banned from future events.